Mobile Creche Service in the COVID-19 Lockdown - Booking Policy

Updated: Apr 24, 2020

Here at Jumping Stars, we know that we are in no way alone having been affected by the COVID-19 lockdown measures. Small (and larger) businesses around the UK and even further afield are finding that their sales, their leads and their bookings have all but dried up in the face of these uncertain times.

Social distancing is now the norm and considering that we make our living entertaining children it goes without saying that we have taken somewhat of a big hit. See more about Social Distancing Guidance here.

We understand that these are difficult times, so we have made sure that every single client who wants to postpone their event, can do so without any hassle as many of our clients, who have already paid in advance for our creche services, have decided to go ahead with the booking.

When the lockdown period is over and social distancing measures are lifted (and we promise you that this is going to happen, even though it might not seem like it), we can guarantee great services – rescheduled to suit our clients.

You can take this time to do the things that you always postponed such as reading a good book, spending time with your children, do some spring cleaning or gardening. Mediate and be active, keep your mind busy and learn something new online.

The knock-on effect for this is that once we are all back to running as normal, we are expecting a much higher influx of customers booking on our services than we normally would have. We are going to do our very best to honour all these bookings for the dates requested. However, we know that we have to operate on a first-come-first-serve basis.

This means that if you are a couple or a company who are looking to rebook with us, then it is better to do this sooner rather than later.

For other clients who are yet to make a booking with us, the good news is that we are still open for enquiries and future bookings.

So, why not get in touch?

We look forward to hearing from those customers, talking through your needs and making plans for late 2020 and early 2021 to deliver our on-site creche services to you.

After all, whilst it may seem like all is pretty bleak at the moment, it won’t be long before we are all back on our feet. It may take weeks, it may take longer, but we know that in the future, you will be planning special events and need to have our expertise on hand to ensure that the smallest guests are entertained and the older guests can relax.


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